Our Services

We are ready for you

With e-bikes you’ve come to the right place

When you invest in a high quality E-Bike, you naturally want it to be serviced correctly. If you want to use your E-Bike for years, this means maintenance and maybe some repairs. With our Dutch background, the country that famously houses more bikes than people, we have the knowledge to maintain your E-Bike in the perfect condition and offer your bike its (annual) service check-up.

Martin’s E-bike Service Contracts

We developed three maintenance contracts especially for the Portuguese market. Our Classic, Executive and Pro service packages ensure that your E-bike is always “ready to go”.

CLASSIC

89 euro

INSPECTION OFF:

GEAR system
BRAKE system
ELECTRONIC system
ENGINE
WHEELS/TYRES
TEST DRIVE & BIKE FIT
PEDALS
BOTTOM BRACKET
HEADSET
WHEELHUB
LIGHTS
E-SOFTWARE UPDATE

+ PICKUP/DELIVERY COST

EXECUTIVE

169 euro

= CLASSIC +

FREE PICK UP/DELIVERY
FREE RENTAL E-BIKE DURING SERVICE
NO CHARGE FOR SMALL PARTS (<10 EURO)
2 FREE GUIDED TOURS
FIRST TO KNOW ON ANY SPECIAL OFFERS

PRO

10%, max 500 euro

= EXECUTIVE +

ALL LABOUR FREE OF CHARGE DURING SERVICE
ALL PARTS THAT NEED TO BE REPLACED FREE OF CHARGE*

EXCEPT* : BATTERY,
INTENTIONAL DAMAGE, THIRD PARTY DAMAGE
MAX 1000 EURO PER EVENT AND MAX 5YR

Our Checklist

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Test Drive

Because we know what your E-Bike should feel like when driving it and how it needs to act. We start by doing a test drive, to experience how it rides, ourselves. After this we inspect your (E-)Bike on 12 points
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Engine

We check your engine, which we have already started before making the test drive and we will clean and adjust where necessary.
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Battery

We check the battery visually and status of your battery.
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Brakes

Naturally we also check your brakes on the front, the back and the brake levers. We make sure they are not set too smooth or too tight or make any noises.
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Handlebar

We check the bolts and make sure it is in the right position.
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Chain

We check if the chain is still in the right condition and if the tension is still right.
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All around bolts check

We check all bolts on your (E-)Bike and tighten them where needed. Of course we use the proper tools.
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Saddle adjustment

We check if your saddle is still adjusted in the right way and correct if necessary.
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Cables

We visually check the condition of all cables.
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Tyres

We check if the tyres are still in good condition, not dried out or worn out, and if replacement is needed.
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Wheels & Spokes

We check the condition of the wheels and of course the tension of the spokes.
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Lights

e check if the lights are working correctly.
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Specific (E-)Bike maintenance

Every (E-) Bike is different, so of course we check every bike for specific maintenance. Necessary updates we will carry out immediately as well.